Case Study Details

Post Project Review and Lessons Learned

The Business Challenge:

  • A large scale resource development company had instigated a number of key projects in bothAustraliaand overseas
  • There was a need to establish the key lessons learned arising from the spending of over $800 million dollars in several pre-feasibility studies and a large scale resource development project

Approach adopted by Direct Focus:

Phase 1: Customer stakeholder and project planning

  • Consultative approach was adopted with the customer to determine the key elements of the project(s) which needed to be discussed
  • A lessons learned methodology was recommended and agreed to by the customer

Phase 2: Workshop and lessons learned workshop campaign

  • Significant consultation occurred with stakeholders, including holding several lessons learned workshops inside a rigorous and structured workshop agenda
  • Extensive knowledge capture occurred during and after the workshops

Phase 3: Lessons learned report prepared

  • Lessons learned report prepared and documented
  • Report summarised major findings and recommendations to give direction to on-going innovation and continuous improvement, with respect to the corporate project management system of the enterprise

Outcomes to Customer:

  • Recommendations of enhanced service-support and knowledge-networking systems for the management of large-scale projects
  • Resulted in new project selection mechanisms and policies and procedures to manage the risk of large-scale resource development projects for the company
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